Customer Sentiment Analysis

Centralizes group conversation insights by analyzing engagement, sentiment trends, and discussion topics. Key metrics include total participants, active users, average topic discussions, and message volume. With real-time sentiment tracking and AI-powered insights, the dashboard offers intuitive data representation through charts, network graphs, and shape bubbles. Users can filter by sentiment, time range, and trending topics, enabling community managers, analysts, and team leads to make quick, data-driven decisions.