McLean, Virginia—April 20, 2021— Infocepts, a global leader of end-to-end data & analytics solutions, has won the 2021 Excellence in Customer Service Award in the Organization of the Year category from the Business Intelligence Group. Infocepts earned this recognition by delivering a superior customer experience across a range of data & analytics solutions, across its global customer base.
“Our teams are dedicated to producing successful business outcomes for our customers, which at its core starts with providing an exceptional customer service experience”, said Shashank Garg, CEO & Co-Founder of Infocepts. “Organizations are facing growing demands for innovative data & analytics solutions, and we are proud to be seen as a global leader in helping our customers improve their data-driven decision making.”
Every day more than 170,000 users use solutions powered by Infocepts to make smarter decisions and help businesses achieve better outcomes. Working in partnership with you, we help businesses modernize data platforms, advance data-driven capabilities, support systems, and build augmented business applications, and create data products to deliver predictable outcomes with guaranteed ROI.
“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldn’t be able to live as comfortably as we have for the last year,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “It is our honor to recognize Infocepts as they are leading by example and making real progress on improving the daily lives of so many.”
About Infocepts
Infocepts, a global leader of end-to-end data and analytics, which enables customers become data-driven and stay modern. We bring people, processes, and technologies together the Infocepts way to deliver predictable outcomes with guaranteed ROI. Working in partnership with you, we help businesses modernize data platforms, advance data-driven capabilities, support systems, and build augmented business applications, and create data products.
Founded in 2004, Infocepts is headquartered in Tysons Corner, VA, with offices throughout North America, Europe, and Asia. Every day more than 150,000 users use solutions powered by Infocepts to make smarter decisions and businesses achieve better outcomes. For more information, please visit www.infocepts.ai or follow @Infocepts on Twitter.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
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