Achieving Hyper-Personalization in Retail: Insights from Shanti Greene

The conversation run-down:

[00:00] – Introductions and Opening Remarks
[13:25] – Biggest Challenges Retail Companies are facing today
[24:45] – AI-driven Personalization in Retail
[28:54] – Infocepts Approach to Solving Retail Data Challenges
[30:08] – Personalized Product Description Demo (RetailView)
[35:45] – Future of Retail with AI: Strategies for Leaders

In this webinar, Shanti Greene, Data & AI Strategy Lead at Infocepts, joins Ravit Jain on The Ravit Show to explore how data and AI are transforming the retail industry. With over 25 years of expertise, Shanti shares actionable insights on how retailers can harness data to create personalized customer experiences and stay ahead in a rapidly changing market.

Shanti dives into the pressing challenges retailers face today, including evolving consumer behavior and the demand for seamless omnichannel experiences. He highlights real-world examples of how Infocepts has partnered with leading retail brands to tackle these issues using data-driven strategies. The session also features a demo of Infocepts RetailView, showcasing how this solution empowers retailers to enhance customer experiences through actionable insights.

For retail leaders aiming to drive business growth and adapt to modern customer needs, this webinar offers practical strategies for leveraging data and AI effectively. Watch now to learn how you can apply these insights to your own retail strategy. Talk to an expert and discover how RetailView can transform your customer experiences and drive business growth.