In the ever-evolving landscape of financial services, Data and AI are reshaping how businesses operate. This theme takes center stage in this episode of the Intelligent Leader podcast, where Shashank Garg, CEO of Infocepts, engages Pete Cherecwich, Chief Operating Officer of Northern Trust Asset Servicing, in a thought-provoking discussion on the transformative role of data and technology in finance.
Kicking off the conversation, Shashank highlights a striking disparity: while 92% of data leaders believe their data products add business value, only 39% of business leaders agree. This gap underscores the challenge of realizing data’s full potential in financial services. Pete, describing Northern Trust as the “master plumbers” of finance, emphasizes their critical role in accurate data management to enhance client returns.
Throughout the episode, Pete dives into real-world challenges and solutions. He explains how financial data can be categorized as either a product or an operational tool and stresses the need for standardization to streamline processes more effectively than even groundbreaking technologies like blockchain.
On the operational side, Northern Trust harnesses data analytics to boost efficiency, identifying bottlenecks like excessive email management and implementing strategic solutions. AI and generative AI emerge as key enablers of transformation, automating previously manual processes such as quality control checks and optimizing fraud detection and market risk management. However, Pete underscores the need for caution in regulated industries, balancing innovation with risk mitigation.
Looking ahead, Pete identifies AI, quantum computing, and blockchain as pivotal technologies poised to redefine the industry. Standardization, he notes, will be critical to reducing friction and enabling a real-time, digitally-driven sector. For leaders navigating the complexities of financial services, Pete offers this advice: stay informed, embrace continuous learning, and understand the “art of the possible” by merging business acumen with technological insights.
Don’t miss the full episode—listen now to uncover actionable insights and strategies to lead in a rapidly transforming industry.
Shanthi Srinivasan is an accomplished data professional with over 20 years of experience delivering transformative data and AI solutions to global enterprises. As Head of Marketing at Infocepts, she drives go-to-market strategies and brand awareness. She recently received the Women in Tech Leadership Award for her contributions to the field.
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